If your watch is still under warranty, you may be eligible for a free repair or replacement. In this situation, the only people who can help are Apple technicians. Unfortunately, unlike an iPhone or iPad, you can’t connect the watch to a Mac and perform a recovery to reinstall the firmware. If you’ve tried a hard restart and either nothing happens or the watch just hangs on the Apple logo, it likely means that the firmware in your watch is corrupted somehow. Hold these buttons for about 10 seconds or until the Apple logo appears. In this case, you can initiate a hard restart by pressing and holding the digital crown and side button together. If your watch screen is either completely blank or displaying something, but it doesn’t respond to touch or button input, it may have crashed, or it’s hanging. To ensure that Theater Mode is off, swipe up on your watch face and check that the icon with two masks isn’t toggled on. Theater Mode is particularly easy to activate by accident since it sits next to other commonly used features in the Control Center.
